Refund Policy for MasterYourTools.com

Effective Date: 30/07 2025

At MasterYourTools.com, we are committed to providing high-quality digital products, educational content, and tools to support your growth. This Refund Policy outlines the terms under which refunds may be issued for purchases made through our website.

By purchasing from MasterYourTools.com, you agree to this policy.

1. General Terms

All our products are digital and delivered electronically. Due to the nature of digital content, access is typically granted immediately after purchase, which limits the availability of refunds. However, we want to be fair and transparent—read the specific terms below for each product type.

2. Memberships / Subscriptions

What’s Included:
Ongoing access to our members-only tools, resources, and community features.

Refund Policy:

14-Day Money-Back Guarantee on first-time membership purchases.

Refunds will not be issued for renewal payments or subscriptions that have already been used or accessed significantly.

You can cancel your membership at any time from your account dashboard to avoid future charges.

If you are a consumer residing in the EU, including Denmark, you are entitled to a 14-day right of withdrawal for most digital purchases, under the EU Consumer Rights Directive and Danish Sale of Goods Act.

However, if you explicitly agree to the digital content being delivered immediately and acknowledge that this waives your right of withdrawal, we are not obliged to issue a refund.

If you have any questions about this, please feel free to write to us.

3. Single Course Purchases

What’s Included:
Access to an individual course (non-subscription).

Refund Policy:

You may request a refund within 7 days of purchase if you have not completed more than 20% of the course.

No refunds will be issued for courses that have been substantially completed, downloaded, or accessed beyond the 20% threshold.

4. Resell Rights Courses

What’s Included:
Courses that come with permission to resell or redistribute under certain license terms.

Refund Policy:

No refunds will be provided for resell rights products once access or download has occurred.
These products are considered final sale due to the immediate transfer of intellectual property and licensing rights.

5. How to Request a Refund

To request a refund (if eligible), contact us at:

📧 hello @ masteryourtools.com

Subject line: Refund Request – [Your Order #]

Please include:

Your full name
Email used during purchase
Product or subscription name
Reason for your request

We aim to respond within 2–5 business days.

6. Chargebacks and Disputes

If you have a billing concern, please contact us first. Unauthorized chargebacks may result in account suspension and loss of access to all purchased content. We reserve the right to dispute fraudulent chargebacks.

7. Changes to This Policy

We may update this Refund Policy at any time. Updates will be posted on this page with a new “Effective Date.” Continued use of the Service after changes means you accept the updated terms.